| How can I cancel my membership? |
Cancelling your membership is easy and convenient. After you've cancelled, you’ll still have access to the website for the entire time you paid for until the billing cycle ends. Cancelling your account simply stops the reoccurence of future charges. The access is not cancelled immediately upon cancellation. Website access will be denied only after your paid access period has ended.
The information you will need is the name of the billing company you joined with as well as the original email stating the subscription or members ID and possibly your credit card number. With this information you can navigate to the appropriate billing company's cancellation website and cancel your membership or call the number:
NOTE: You should cancel at least 24 hours ahead of the schedule billing date (Date/Time will be in EST) so that there is enough time to process your cancellation.
If you joined and were billed by AXSCHARGE, please cancel at https://secure.axscharge.com - or call from the US: 888-844-7438 or Internationally: +1-661-621-9203
If you joined and were billed by EPOCHEU, please cancel at https://epoch.com/billingsupport - or call from the US: 800-893-8871 or Internationally: +1-310-827-9939
If you have trouble cancelling please call the Billing company or file a ticket by clicking CONTACT US, providing as much information as possible so we can locate your membership.
We hope that you enjoyed the site(s) and that you will return and rejoin some of our sites in the future. We would appreciate it if you would contact us and give us some feedback on WHY you cancelled and HOW we can IMPROVE our sites, content and service.
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